Terms & Conditions

Last Updated: October 2, 2025

1. Acceptance of Terms

Welcome to THE SCRIBOR — House of Paper. By accessing our store, website, or using our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms.

2. Business Information

THE SCRIBOR — House of Paper is a retail business operating in Ahmedabad, Gujarat, India.
Business Registration Number: [Your Registration Number]
GST Number: [Your GST Number]
Registered Address: [Complete Address], Ahmedabad, Gujarat 380001

3. Products and Services

We offer a curated selection of books, stationery, office supplies, art materials, gifts, and related products. We strive to display accurate product descriptions, images, and prices. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.

We reserve the right to discontinue any product at any time without notice. Product availability is subject to change, and we cannot guarantee that items will be in stock at all times.

4. Ordering and Payment

4.1 Order Placement: When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Payment Methods: We accept the following payment methods:

• Cash (in-store purchases)
• Credit and Debit Cards
• UPI (Unified Payments Interface)
• Net Banking
• Cash on Delivery (for local orders, subject to minimum order value)

4.3 Payment Processing: All payments are processed securely through trusted payment gateways. We do not store your complete credit card or banking information on our servers.

5. Pricing and Taxes

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders that have already been confirmed.

In the event of a pricing error, we will contact you to inform you of the correct price. You will have the option to proceed with the order at the correct price or cancel your order for a full refund.

6. Shipping and Delivery

6.1 Delivery Areas: We currently offer delivery within Ahmedabad and surrounding areas. Delivery charges may apply based on your location and order value.

6.2 Free Delivery: Orders above ₹500 qualify for free delivery within Ahmedabad city limits.

6.3 Delivery Time: We aim to deliver orders within 2-5 business days. Delivery times may vary based on product availability and your location. We are not responsible for delays caused by unforeseen circumstances, courier service delays, or force majeure events.

6.4 Delivery Confirmation: Please ensure that someone is available to receive the delivery at the provided address. If delivery cannot be completed, we will attempt redelivery or contact you for further instructions.

7. Returns and Refunds

7.1 Return Policy: We accept returns within 7 days of purchase for unused items in their original packaging with the receipt. The following conditions apply:

• Items must be in original, unused condition
• Original packaging and tags must be intact
• Receipt or proof of purchase is required

7.2 Non-Returnable Items: The following items cannot be returned for hygiene and safety reasons:

• Opened stationery sets
• Personalized or customized items
• Gift cards
• Sale items marked “Final Sale”
• Opened or used consumable items

7.3 Refund Process: Once we receive and inspect your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error or a defective product.

7.4 Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or full refund, including shipping charges.

8. Intellectual Property

All content on our website and in our store, including text, graphics, logos, images, and software, is the property of THE SCRIBOR — House of Paper or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, THE SCRIBOR — House of Paper shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code that may be transmitted through our services

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us: